PRIVACY POLICY
Last Updated: August 24, 2026
Hostel Tevere respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, use our online chat or messaging services, or make a reservation.
By using our website, you acknowledge the practices described in this Privacy Policy.
- INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Reservation information
- Arrival and departure dates
- Number of guests
- Messages and inquiries
- Information submitted through our website or chat services
- Other information you choose to provide to us
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser and device information
- Pages visited
- Referring website
- Approximate geographic location
- Date and time of visits
- Website interactions
- Cookie and analytics information
- RESERVATIONS AND BOOKING SERVICES
Hostel Tevere uses third-party hospitality technology providers to manage reservations, guest information, payments, and related lodging services.
These providers may include Mews, Cloudbeds, or other reservation and property-management platforms that we use from time to time.
When you make or manage a reservation, information such as your name, contact information, reservation dates, number of guests, payment-related information, preferences, and other information necessary to process and manage your stay may be collected or processed through these service providers.
Our reservation and property-management providers process personal information according to their own privacy practices and their agreements with Hostel Tevere.
Payment information may also be processed by our reservation platform or third-party payment processors. Hostel Tevere does not intend to collect or store complete payment card information directly through this website.
The specific service provider used to process your reservation may depend on when and how you make your reservation. You should review the privacy information presented by the applicable reservation or payment provider when submitting your information.
- WEBSITE CHAT AND MESSAGING
Our website may use Akia or similar hospitality communication technology to provide chat, messaging, guest communication, and customer service features.
When you interact with these services, information you provide through the conversation may be collected and processed to respond to your questions, assist with reservations, provide information about Hostel Tevere and our services, and communicate with you regarding your stay.
Depending on how you interact with the service, this information may include your name, email address, telephone number, reservation information, and the contents of your messages.
Information submitted through third-party communication platforms may also be subject to the privacy practices of those providers.
Please do not submit sensitive personal information through the website chat unless it is necessary for us to assist you.
- COOKIES AND WEBSITE ANALYTICS
Our website uses cookies and similar technologies to operate the website, understand how visitors use it, improve website performance, and measure the effectiveness of our marketing.
We may use Google Analytics and other analytics services to collect information about website usage.
Analytics information may include pages visited, time spent on the website, browser and device information, approximate location, referring websites, and interactions with website content.
Where required or appropriate, non-essential cookies and tracking technologies are controlled through our cookie consent system.
Visitors can use the cookie banner or cookie preference controls on our website to accept, reject, or manage non-essential cookies.
Some cookies are necessary for the website to function properly and cannot reasonably be disabled through our cookie preference system.
- HOW WE USE INFORMATION
We may use information collected through our website to:
- Process and manage reservations
- Respond to questions and requests
- Communicate with guests
- Provide customer service
- Operate our website
- Provide website chat and messaging
- Improve our website and guest experience
- Understand how visitors use our website
- Maintain website security
- Prevent fraud or misuse
- Process transactions
- Maintain appropriate business records
- Comply with legal and regulatory requirements
- Protect our rights, property, guests, employees, and business
- PAYMENTS
Payments associated with reservations or other purchases may be processed by third-party reservation platforms, payment processors, or financial service providers.
Payment information submitted to these providers is processed according to their security procedures and privacy practices.
Hostel Tevere does not intend to store complete credit or debit card numbers directly through this website.
- INFORMATION SHARED WITH SERVICE PROVIDERS
We may share information with companies that provide services necessary to operate our website and business.
These may include providers of:
- Property-management and reservation systems
- Booking engines
- Payment processing
- Website hosting
- Website analytics
- Cookie consent management
- Guest communication
- Chat and messaging
- Email services
- Website security
- Marketing and advertising services
These providers may process information on our behalf or according to their own privacy policies and terms.
We do not sell personal information simply for monetary compensation.
- THIRD-PARTY WEBSITES
Our website may contain links to third-party websites and services, including reservation platforms, tourism organizations, restaurants, attractions, social media platforms, and other businesses.
Once you leave our website, the privacy practices of the third-party website or service apply.
Hostel Tevere is not responsible for the privacy practices, security, or content of third-party websites.
- DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining reservation and business records, resolving disputes, complying with legal and tax obligations, and protecting our legitimate business interests.
Retention periods may vary depending on the type of information and the systems through which it is processed.
- DATA SECURITY
We take reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through the internet.
- YOUR PRIVACY CHOICES
You may have certain rights regarding your personal information depending on where you live and applicable law.
You may contact us to request information about personal information we maintain about you or to request that we correct or delete certain information where applicable.
You may also manage non-essential cookies using the cookie preference controls available on our website.
Certain information may need to be retained when required for legitimate business, tax, accounting, legal, security, or regulatory purposes.
- EMAIL AND MARKETING COMMUNICATIONS
If you choose to receive promotional or marketing communications from us, you may unsubscribe using the instructions contained in those communications or by contacting us.
We may still send transactional or service-related communications when necessary, including communications relating to reservations, inquiries, payments, or your stay.
- CHILDREN’S PRIVACY
Our website and services are intended for general audiences and are not designed to knowingly collect personal information from children under the age of 13 without appropriate authorization.
If we become aware that personal information from a child under 13 has been collected improperly, we will take reasonable steps to address the information as required by applicable law.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our website, technology providers, business practices, or legal requirements.
When we make changes, we may update the “Last Updated” date at the top of this page.
We encourage visitors to review this Privacy Policy periodically.
- CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or information you have provided to us, please contact:
Hostel Tevere
Warren, Vermont
United States
Email: reservations@hosteltevere.com
Website: www.hosteltevere.com